Privacy policy

We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase through it.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Full Name
Mobile Number
Email Address
Billing and Shipping Address
Order and Purchase Details
Payment-Related Information
Any other information you voluntarily provide to us

We collect only the information necessary to provide our services, process orders, and respond to customer enquiries.

2. How We Use Your Information

The information we collect may be used to:

Process and deliver your orders.
Confirm and communicate order details.
Contact you regarding your orders or enquiries.
Provide customer support and assistance.
Process payments through authorized payment partners.
Handle eligible return or exchange requests.
Improve our website, products, and customer experience.
Send important service-related updates and notifications.

3. Payment Information

Payments made through our website may be processed by secure third-party payment gateways.

We do not directly store your complete debit card, credit card, banking, or other sensitive payment details. Such information is handled by the respective payment gateway in accordance with its privacy and security policies.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

Your information may be shared with trusted service providers when necessary to fulfil your order or provide our services, including:

Payment Gateway Providers
Shipping and Delivery Partners
Website Hosting and Technology Providers
Other Service Providers involved in processing and fulfilling your order

These service providers may access your information only as necessary to perform their respective services and subject to applicable requirements.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, understand website usage, and enhance our services.

You may disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites or services for your convenience.

We are not responsible for the privacy practices, content, or security of these external websites. We encourage you to review their respective privacy policies before sharing any personal information.

8. Your Privacy Rights

You may contact us to:

Request information about the personal data we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, where applicable.
Raise questions or concerns regarding the processing of your personal information.

Certain information may need to be retained to comply with applicable legal, accounting, or business requirements.

9. Children's Privacy

Our website is not intended for children who are below the applicable legal age to make purchases independently. We do not knowingly collect children's personal information for the purpose of processing purchases.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable legal requirements.

Any updated version will be published on this page, along with the revised date where applicable. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the contact details provided on our website.

By accessing our website or placing an order, you acknowledge that you have read and understood this Privacy Policy.